Privacy Policy for Artisan Tribe (artisanstribe.com)
Effective Date: April 25, 2024
Artisan Tribe (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website artisanstribe.com (“Website”) or interact with our services.
1. Information We Collect:
- Personal Information: When you make a purchase or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, and payment information.
- Usage Data: We may collect information about your interactions with our Website, including your IP address, browser type, pages visited, and timestamps.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze Website usage.
2. Use of Information:
We use the information we collect for the following purposes:
- Fulfillment of Orders: To process and fulfill your orders, communicate with you about your purchases, and provide customer support.
- Marketing and Communications: To send you promotional materials, newsletters, and updates about our products and services, with your consent.
- Improvement of Services: To analyze Website usage, monitor trends, and improve the functionality and performance of our Website.
- Compliance: To comply with legal obligations and enforce our policies.
3. Data Sharing:
We may share your personal information with third-party service providers who assist us in operating our Website and conducting our business. These service providers are obligated to use your information solely for the purpose of providing services to us and are bound by confidentiality agreements.
We may also disclose your information when required by law, to protect our rights or the rights of others, or to prevent fraud or harm.
4. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You may request that we correct any inaccurate or incomplete personal information.
- Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Objection: You may object to the processing of your personal information for direct marketing purposes.
- Restriction: You have the right to request the restriction of processing of your personal information under certain circumstances.
- Data Portability: You may request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise your rights or make inquiries about our privacy practices, please contact us using the information provided below.
6. Contact Us:
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
Email: [email protected] Address: 20590 68 AVENUE LANGLEY BC CANADA V2Y3E2
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. We will post the revised policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website.
7. Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. Cookies are small data files stored on your device that help us analyze website usage, customize your experience, and improve our services.
By using our website, you consent to the use of cookies and similar technologies as described in our Cookie Policy. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that blocking cookies may affect the functionality of our website.
8. Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child under 13, please contact us immediately so that we can take appropriate action.
9. International Data Transfers:
If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where our servers are located. By using our website, you consent to the transfer of your information to Canada and other jurisdictions as described in this Privacy Policy.
10. Consent:
By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
11. Opt-Out:
You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or contacting us directly. Please note that even if you opt-out of receiving marketing communications, we may still send you transactional or administrative messages related to your account or purchases.
12. Third-Party Links:
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend that you review the privacy policies of these sites before providing any personal information.
13. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
14. Governing Law:
This Privacy Policy shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.
15. Language:
This Privacy Policy is provided in English. To the extent that any translation of this Privacy Policy conflicts with the English version, the English version controls.
16. Effective Date:
This Privacy Policy is effective as of April 25, 2024.
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. If you do not agree to this Privacy Policy, please discontinue use of our website.
17. Data Controller:
Artisan Tribe, with the address provided above, is the data controller responsible for the processing of your personal information in accordance with this Privacy Policy.
18. Data Protection Officer:
We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. If you have any questions or concerns regarding the processing of your personal information or this Privacy Policy, you can contact our DPO at the email address provided in Section 6.
19. Complaints:
If you believe that we have not complied with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
20. Severability:
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
21. Entire Agreement:
This Privacy Policy constitutes the entire agreement between you and Artisan Tribe regarding the collection, use, and disclosure of your personal information through our website, superseding any prior agreements or understandings.
22. Changes to this Policy:
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website and updating the “Effective Date” at the top of the policy.
23. Your Continued Use:
Your continued use of our website following the posting of changes to this Privacy Policy constitutes your acceptance of such changes.
Thank you for taking the time to review our Privacy Policy. If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please do not hesitate to contact us using the information provided in Section 6.
24. Special Notice for California Residents (California Consumer Privacy Act – CCPA):
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:
- The right to know what personal information we collect about you, the categories of sources from which we collect personal information, the purposes for which we use the information, and the categories of third parties with whom we share the information.
- The right to request deletion of your personal information collected or maintained by us, subject to certain exceptions.
- The right to opt-out of the sale of your personal information to third parties, if applicable.
- The right to non-discrimination for exercising your CCPA rights.
To exercise your CCPA rights, please contact us using the contact information provided in Section 6. Please note that we may need to verify your identity before fulfilling your request, which may require you to provide additional information to confirm your identity.
25. Additional Rights for European Economic Area (EEA) and United Kingdom (UK) Residents:
If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you may have additional rights under the General Data Protection Regulation (GDPR) or the UK GDPR, including:
- The right to access your personal information and receive a copy of the information we hold about you.
- The right to rectify any inaccuracies in your personal information.
- The right to erasure of your personal information under certain circumstances.
- The right to restrict the processing of your personal information under certain circumstances.
- The right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format.
- The right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
To exercise your rights under the GDPR or UK GDPR, please contact us using the contact information provided in Section 6. We will respond to your request within the timeframes required by applicable law.
26. Language Translation:
This Privacy Policy may be translated into other languages for your convenience. In the event of any conflict or discrepancy between the English version and a translated version, the English version shall prevail.
Thank you for entrusting Artisan Tribe with your personal information. We are committed to protecting your privacy and providing transparency about how we collect, use, and safeguard your information. If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us.
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